{"id":19674499,"date":"2026-05-22T11:32:22","date_gmt":"2026-05-22T09:32:22","guid":{"rendered":"https:\/\/globolinoautocampers.eu\/veelgestelde-vragen\/"},"modified":"2026-08-18T13:33:22","modified_gmt":"2026-08-18T11:33:22","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/globolinoautocampers.eu\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _dynamic_attributes=&#8221;background_image&#8221; background_color=&#8221;#588083&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;54deg&#8221; background_color_gradient_stops=&#8221;rgba(88,128,131,0.34) 33%|rgba(60,91,78,0.74) 60%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@&#8221; custom_padding=&#8221;100px|30px|100px|30px|true|true&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; title_font=&#8221;Poppins|700||on|||||&#8221; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;30px&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;20px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; title_text_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#8a8a9a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;Poppins|700|||||||&#8221; header_text_color=&#8221;#242327&#8243; header_font_size=&#8221;40px&#8221; header_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;706px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Your own little spot, wherever you are<\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;1&#8243; _builder_version=&#8221;4.27.7&#8243; text_font=&#8221;Roboto|300|||||||&#8221; text_text_color=&#8221;#252E24&#8243; text_font_size=&#8221;18px&#8221; header_font=&#8221;Poppins|700|||||||&#8221; header_text_color=&#8221;#242327&#8243; header_font_size=&#8221;40px&#8221; header_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;702px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-18px|||&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Can\u2019t find your question here? Please feel free to get in touch. We\u2019d be happy to help!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px|30px|0px|30px|false|false&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Collection and return<\/strong><\/h3>\n<p>[\/et_pb_text][dipi_faq faq_categories=&#8221;64&#8243; heading_tag=&#8221;h5&#8243; faq_layout=&#8221;accordion&#8221; accordion_close_all=&#8221;on&#8221; icon_animate=&#8221;on&#8221; icon_animate_delay=&#8221;on&#8221; icon_closed=&#8221;&#xf078;||fa||900&#8243; icon_open=&#8221;&#xf077;||fa||900&#8243; icon_closed_color=&#8221;#B4BEC8&#8243; icon_closed_font_size=&#8221;18px&#8221; entry_margin_closed=&#8221;||5px||false|false&#8221; title_padding_closed=&#8221;20px|50px|15px|20px|false|false&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; title_closed_font=&#8221;&#8211;et_global_body_font||||||||&#8221; title_closed_text_align=&#8221;left&#8221; title_closed_font_size=&#8221;18px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Booking and hire<\/strong><\/h3>\n<p>[\/et_pb_text][dipi_faq faq_categories=&#8221;58&#8243; heading_tag=&#8221;h5&#8243; faq_layout=&#8221;accordion&#8221; accordion_close_all=&#8221;on&#8221; icon_animate=&#8221;on&#8221; icon_animate_delay=&#8221;on&#8221; icon_closed=&#8221;&#xf078;||fa||900&#8243; icon_open=&#8221;&#xf077;||fa||900&#8243; icon_closed_color=&#8221;#B4BEC8&#8243; icon_closed_font_size=&#8221;18px&#8221; entry_margin_closed=&#8221;||5px||false|false&#8221; title_padding_closed=&#8221;20px|50px|15px|20px|false|false&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; title_closed_font=&#8221;&#8211;et_global_body_font||||||||&#8221; title_closed_text_align=&#8221;left&#8221; title_closed_font_size=&#8221;18px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Options and accessories<\/strong><\/h3>\n<p>[\/et_pb_text][dipi_faq faq_categories=&#8221;62&#8243; heading_tag=&#8221;h5&#8243; faq_layout=&#8221;accordion&#8221; accordion_close_all=&#8221;on&#8221; icon_animate=&#8221;on&#8221; icon_animate_delay=&#8221;on&#8221; icon_closed=&#8221;&#xf078;||fa||900&#8243; icon_open=&#8221;&#xf077;||fa||900&#8243; icon_closed_color=&#8221;#B4BEC8&#8243; icon_closed_font_size=&#8221;18px&#8221; entry_margin_closed=&#8221;||5px||false|false&#8221; title_padding_closed=&#8221;20px|50px|15px|20px|false|false&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; title_closed_font=&#8221;&#8211;et_global_body_font||||||||&#8221; title_closed_text_align=&#8221;left&#8221; title_closed_font_size=&#8221;18px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Journey and destination<\/strong><\/h3>\n<p>[\/et_pb_text][dipi_faq faq_categories=&#8221;60&#8243; heading_tag=&#8221;h5&#8243; faq_layout=&#8221;accordion&#8221; accordion_close_all=&#8221;on&#8221; icon_animate=&#8221;on&#8221; icon_animate_delay=&#8221;on&#8221; icon_closed=&#8221;&#xf078;||fa||900&#8243; icon_open=&#8221;&#xf077;||fa||900&#8243; icon_closed_color=&#8221;#B4BEC8&#8243; icon_closed_font_size=&#8221;18px&#8221; entry_margin_closed=&#8221;||5px||false|false&#8221; title_padding_closed=&#8221;20px|50px|15px|20px|false|false&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; title_closed_font=&#8221;&#8211;et_global_body_font||||||||&#8221; title_closed_text_align=&#8221;left&#8221; title_closed_font_size=&#8221;18px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your own little spot, wherever you areCan\u2019t find your question here? Please feel free to get in touch. We\u2019d be happy to help!Collection and return<div class=\"et_pb_module dipi_faq dipi_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-faq-wrapper dipi-faq-accordion loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;accordion&quot;,&quot;close_all&quot;:true}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":false,\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Cleaning and pets?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We ask that you return the motorhome clean, both inside and out. You can also choose to have us carry out the final clean. The cost for this is \\u20ac75. Pets are welcome in a number of selected vehicles. 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We will make a few additional arrangements with you when you collect the motorhome.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#xf077;<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#xf078;<\/i><h5>Parking and access by train?<\/h5><\/div>\n                        <div class=\"dipi-faq-content\"><p>You can park your car on our premises at your own risk. We also offer a pick-up and drop-off service from the nearest railway station. We charge a small fee (\u20ac15) for this service.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#xf077;<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#xf078;<\/i><h5>What are the collection and drop-off times?<\/h5><\/div>\n                        <div class=\"dipi-faq-content\"><p>You can collect the motorhomes between 09:00 and 11:00 and return them to us between 13:30 and 16:00. However, this is <strong>only on weekdays<\/strong>. In very exceptional circumstances, we may be able to assist you on Saturdays. 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